Privacy Policy


Your privacy is important to us. It is Chord's policy to respect your privacy regarding any information we may collect from you.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Third Party Data

On your instruction, information may be collected from 3rd party sources on your behalf, and is stored in our datastores only.

We use 3rd party data solely for the purpose of providing our service to you, and do not permit the transfer of this data outside of our service.

At any time, you can instruct us to remove this information and we will remove it entirely from our service.

Data Security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide and metrics retrieved on your behalf on our secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

We currently use the following services to store your information:

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • to facilitate our Service;
  • to provide the Service on our behalf;
  • to perform Service-related services; or
  • to assist us in analyzing how our Service is used.

These 3rd parties may have access to your personal information, but only to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.

Updating This Statement

We may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.


Contact us if you have any questions about this privacy policy or our treatment of your personal information, please write by email to

This policy is effective as of 6 January 2021.